We guarantee results will be delivered to the patient via email within 24 hours of the sample arriving at the laboratory, or money back.* We are not responsible for delivery delays by FedEx due to weather or for any other reason beyond our control. If requiring a negative PCR test 72 hours prior to departure, it is the patient’s responsibility to follow this timeline (a hard copy of this chart is included in every PCR test kit). Test kits are valid for 30 days from purchase date.

*Occasionally, inconclusive results can occur if the specimen size is inadequate or a very small amount of viral DNA was identified, but not enough to test positive. In this case, the sample will be re-run by the lab and official results may be received outside of the 24 hour window.

Departure Day Collect sample & send to lab Results emailed to patient
Sunday Thursday Saturday by 10:30am
Monday Friday Sunday by 10:30am
Tuesday Saturday Monday night
Wednesday Monday Wednesday by 10:30am
Thursday Monday Wednesday by 10:30am
Friday Tuesday Thursday by 10:30am
Saturday Wednesday Friday by 10:30am