All returns must be made within 30 days of placing the order. The kits must be returned unopened and unused. Any returned kit must be sent to our Evergreen, Colorado location (1262 Bergen Parkway, E-106, Evergreen, CO, 80439) and not the lab in Lubbock, Texas.  There will be a $75 restocking fee per test and the shipping cost of the kit to the patient will not be refunded.