A negative COVID-19 PCR test does NOT rule out COVID-19. If you develop signs or symptoms consistent with COVID-19 following a negative PCR test, we recommend you self isolate, contact your medical provider and seek additional testing to confirm the diagnosis. We also encourage any traveler who is ill with symptoms consistent with COVID-19 to avoid travel and contact their medical provider regardless of test results.
If you have been exposed to someone with COVID-19 and you receive a negative test result you must still quarantine for 14 days. The Department of Public Health should contact all patients with a positive COVID-19 test. Should they not contact you we encourage you to reach out to them to promote contact tracing efforts.
Pre-travel screening to avoid quarantine
Recent exposure (wait 4-7 days before testing)
Diagnosis confirmation in a patient with signs or symptoms consistent with COVID-19
Once an order has been received and processed, there will be a $75 restocking fee if test is returned. The test kit must be unopened. Please note, our guarantee is providing results within 24 hours from when the sample arrives at the lab. We are not responsible for delays from FedEx due to weather or other extenuating circumstances.